Want to know what we can do for you
Do we need to keep pets locked up when staff arrive?
Do we need to leave the home for you to clean?
Will I have the same cleaner?
For various reasons we can not always guarantee the same cleaners due to vacation time, sick days, weather delays are just a few factors. Please be assured we will try our best to continue your services with a regular team to keep the consistency.
Do you have insurance?
How do you bill?
Do you have contracts or policies?
We don’t have any contracts in place for residential clients, however, we do have contracts in place for commercial clients.
We have a cancellation policy for residential services.
A lot of administrative time goes into scheduling and organizing staff routes, and ensuring clients get service on their set days. Also, when you book a cleaning service with us you’re immediately put into our scheduling system, this holds your service slot, therefor if insufficient time is not given before cancellation this is a loss for the company as we still have to pay staff. We kindly ask for 48 hours or more to cancel or reschedule as this allows for us to fill that spot and reorganize the day efficiently.
When canceling a service less than 48 hours and between 24 hours there will be a fee of $75+tax.
If canceling on day of service you will billed at your regular rate.
Client & technician relationship?
Your service is completely tracked from the time of booking to being notified of staff on the route, also when staff have started and finished service.
Our scheduling system allows our clients and technicians to communicate with each other through a text notification system. Each client has a profile in our system with specific instructions and requests for service, you’re always in touch with us!
We offer several types of residential cleaning services
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Join Our Team
Executive Touch Cleaning is always looking for reliable and efficient technicians to join our team. If you have an eye for detail, work well as a team player , can work under time-sensitive requests and enjoy a fast-paced environment along with a love for cleaning we would love to hear from you.